Thursday, June 15, 2017

NTC Park at Liberty Station
2455 Cushing Road
San Diego, CA 92106

FAQ - Event

  • Who is responsible for packet pick-up?

    Only Team Captains are responsible for packet pick-up. Team Captains will receive a box including all shirts, bibs, safety pins and event information for their team. Individual participants registering with the American Diabetes Association (ADA) on the Cause Squad are responsible for picking up their own packet.

  • When and where is packet pick-up?

    Packet pick-up date(s), location and times will be announced shortly.

  • Where should I park?

    Parking information will be announced shortly. Please visit the Maps & Parking page for more information.

  • When should we arrive?

    You and your team should plan to arrive around 6 PM.

  • What is the event schedule?

    6 PM: Team Arrival & Set-Up
    7 PM: 5K Start
    7:45 PM: Finish Celebration
    8:30 PM: Awards Ceremony 

  • Where can we pick-up / drop off items for our tent?

    Pick-up / drop-off location and times will be announced shortly

  • Where does the 5K start?

    The 5K starts and finishes at NTC Park within Liberty Station.

  • Are there water stops on the course?

    Yes, there will be one (1) water stop along the course.

  • Is there medical support on-site?

    Yes, medical staff will be located on-course and at NTC Park within Liberty Station.

  • What items are prohibited?

    • Personal tents, tables and chairs (These items can be reserved through the Captain’s Hub)
    • Outside alcohol (All alcohol MUST be received and consumed within the park)
    • Animals
    • Bicycles, Skateboards, Rollerblades
    • Cooking Equipment
    • Glass Bottles
    • Strollers
    • Obscene Banners / SignsGenerators

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FAQ - Awards & Scoring

  • Is the 5K chip timed?

    Yes

  • What awards can participants and teams compete for?

    There are several participant and team awards in which you and your organization can compete for. To see the entire list please visit the Awards page.

  • What are the rules for team awards?

    Please visit the Scoring page to view all the rules and instructions for team scoring.

  • How do we submit our team’s score?

    Team scores must be submitted online through the Captain’s Hub.

  • When is the deadline to submit our team’s score?

    The deadline to submit team scores is 12 PM on Monday, June 19th.

  • When will team results be posted?

    Team results will be posted on the evening of Monday, June 19th.

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FAQ - Team Captain

  • Who should be a Team Captain?

    Team Captains are energetic, influential and motivated! The Team Captain has passion about making their workplace happier and healthier by recruiting his or her co-workers, friends and family to get involved in a fun fitness, networking and team building event! To learn more please visit the Team Captain page.

  • How do we change our Team Captain?

    The Team Captain can be changed within Captain’s Hub. Please select the “Settings” tab on the left-hand side to adjust the name, contact information, address, etc. for your Team Captain and organization.

  • Why should we reserve a team tent?

    By reserving a Team Tent you’ll be part of the Team Village. The Team Village a great spot to gather before and after the 5K, and it’s an excellent opportunity for networking, branding, and promoting. Having a tent also makes it simple for your team to cater snacks and refreshments, and it creates a perfect setting for team photos and activities. No matter the size of your organization there is a tent package that fits your needs. Visit the Tent Information page to learn more about reserving your team tent!

  • How do we reserve a team tent?

    Team Captains can reserve their Team Tent through the Captain’s Hub. Please select the “Products” tab on the left-hand side and simply add the appropriate tent size to your cart.

  • What’s included in my team tent?

    Each team tent includes a set number of table(s), chairs and a team sign.

  • Can we decorate our team tent?

    Yes! Feel free to decorate and brand your tent! We do ask that you please keep everything contained within the space provided.

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FAQ - Registration

  • How do I create a team?

    Creating a team is quick and easy! Simply select Create a Team on the Team Captain page to begin registering your organization.

  • How do I join my team?

    You can join your team by selecting Join a Team on the Registration page. Find your team on the team list and click “Join” to begin registration.

  • Can’t find your team?

    If you can't find your team within the Join Team page please contact your team captain to ensure your organization has created a team, and verify the name of your team.

    Don't have a team or team captain? Don't worry. Either find a team captain or become one yourself! Creating a team is quick and easy! Simply visit the Team Captain page to learn more about becoming a team captain and the steps to registering your organization.

  • How do I adjust the payment preferences for our team?

    Once your team is registered please login to your Captain’s Hub. Select the “Payments” tab along the left-hand side of the page. There you can adjust all the payment options for your team and guests.

  • Can I participate if I’m not affiliated with any organization (i.e. as an individual)?

    Yes! Even if you're not affiliated with any organization you can still participate. You will simply be placed on the American Diabetes Association team, the Cause Squad. As a reminder, you will be participating as an individual and thus will be responsible for picking up your own packet.

  • What is the event schedule?

    6 PM: Team Arrival & Set-Up
    7 PM: 5K Start
    7:45 PM: Finish Celebration
    8:30 PM: Awards Ceremony 

  • When does registration close?

    Registration closes at 9 PM on Tuesday, June 13th.

  • Will there be registration on event day?

    No. All participants MUST be registered by 9 PM on Tuesday, June 13th.

  • I can’t participate, can I receive a refund?

    Registration fees are non-refundable. If you’re unable to participate you may transfer your registration. Registrations can be transferred up until Thursday, June 8th.

  • What is the minimum age to participate?

    For safety reasons, all participants must be 8 years of age or older to participate. All participants must register to participate.

  • Who is considered a CEO?

    A CEO is the most senior full-time employee of an organization. A person does not necessarily need to hold the CEO title to be classified as a CEO for the event.

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FAQ - General

  • What is the IOA Run the City 5K?

    The IOA Run the City 5K is a one-of-a-kind fitness and social event designed to promote wellness within organizations, community and non-profit groups. Organizations participate in the IOA Run the City 5K to emphasize the importance of staying active and healthy, as an opportunity for team building activities and to network with other organizations. The IOA Run the City 5K provides teams with a platform to create ongoing health & wellness initiatives throughout the year. Visit the About page to learn more!

  • Why should my organization participate in the IOA Run the City 5K?

    The IOA Run the City 5K is unlike any other 5K, team builder, company outing or networking event! In fact, it's all of those and much more in one unforgettable night! The IOA Run the City 5K brings organizations and communities together for a fun fitness event that mixes running or walking, team spirit, community pride, networking, music & entertainment, food & refreshments and a whole lot more! Our goal is to help make your community and workplace healthier & happier by creating a unique and unparalleled experience for everyone! So what are you waiting for? Create your Team today! .

  • Who can participate?

    Anyone can participate! The IOA Run the City 5K is about coming together as an organization and community to promote and celebrate health & wellness! No matter what industry you work in the IOA Run the City 5K is the perfect event for team building, networking and celebrating healthy living!

  • Is there an event beneficiary?

    The American Diabetes Association (ADA) is our official beneficiary. Through research, awareness, educational programs and activities ADA is committed to helping create a happier and healthier San Diego. To learn more please visit the ADA website.

  • Can I walk the 5K?

    Yes! We encourage any level runner or walker to participate in the IOA Run the City 5K. In fact, for many participants this will be their first 5K!

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